If you would like to deal with a warranty issue or return merchandise, please click on the items below.
If you have a warranty, either with our normal warranty, or our extended warranty use this item to input your info (name, address, e-mail, etc.) If you have not already contacted us we will contact you for some background info first and give you instructions.
Click on the link above for more instructions and when you are ready click on the add to cart button below to complete the process.
Anything sent to us without completing this form (and including a copy with the returned part) will most likely be lost or sent back.
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I have recently changed my return policy because Michael Liangco, a dentist in the greater LA area, recently purchased four sets of custom built wheels and retuned them. There is now a 20% restocking fee on all custom wheels returned within 90 days in new condition. Freight is the burden of the customer on the return and no credit is given for freight charges.
Due to Michael Liangco, my new policy is merchandise damaged by the customer is not returnable for a refund. The customer bears full responsibility for damage in transit and should be returned in the same packaging and with the same care given when I ship the merchandise.
