High expectations more than met03/08/2017 ByDoug Let me start by saying, I like these wheels a lot – I REALLY like them. And that’s with nearly a year’s riding, perfectly true with hubs/bearings, as smooth as when new.
To be honest, I am in the bike industry and have known John Neugent for years. But to be just as honest, I am an avid cyclist, so will only work with cycling products I love and people who are ethical and honorable. So you can decide if my review is worth your consideration.
The build of these is flawless, not only true, but also dished perfectly and with attention to individual spoke tension’s. In all, keys to a comfortable and long lasting wheel (The spoke washers should only add to wheel life). I assume these qualities are across all Neugent models. Seeing many wheels from various companies, only reinforces the quality I note above. Many sell wheels that are true – the noticeable thing a cyclist will see – but inferior in dish and/or spoke tension, since very few will notice this. I check all wheels using a Park dishing tool and spoke tension meter.
As a means of comparison, with similar types/spec’d wheels:
One company claims, “Hand built right here in sunny Florida with the finest parts in the industry…,” going on to praise their proprietary bearings (with the owner’s last name on their website). But the actual wheels – 3 sets in the first delivery – all had spoke tensions with such great variances as to make them not only poor in performance and life-span, but potentially dangerous to ride (and significantly out of spoke manufacturer’s spec’d range), yet called “hand built.” The bearings I got were not only NOT proprietary they were not even marked with any bearing rating used in the bearing industry, such as the ABEC ratings. So possibly, the lowest end bearings typically on ebay from overseas at very low prices (for example, 10 bearings for $2.45, with many similar offerings). Add insult to injury, these are $50 more than the Neugent A310AS at full price.
Another company with similar wheel configuration and price described as “exceptional…lightweight…durable…” were delivered significantly over the spec’d weight, with a typical machine build from overseas and low quality control – mass market. When an inquiry was made, the owners were on vacation for several weeks and finally admitted they did not even open the boxes from the overseas factory, so did not know what they were actually selling.
Short version is, be carful of terms like “hand built.” It can mean everything, as with the Neugent wheels, or nothing.
As for experience and riding, I’d agree with John’s site: “The quality of the components is equal to wheels costing twice or three times as much. You wont' find a set of alloy wheels that perform any better than these.” This is consistent with John’s philosophy and what I’ve found over many models over years of use. I’d add the same for handling and feel – comfortable, lively and cornering to inspire confidence.
Overall, I’d like 6 stars for these!
Putting my money where my words are, I’ve ordered more.
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